Terms of Use

Last updated: 13 August 2026 · Effective: 13 August 2026

These terms govern use of the capleed.com website and the Capleed platform. By using the site or signing in to the platform you accept them.

1. Definitions

• Capleed: [full company name].
• Platform: the software service provided at app.capleed.com.
• Customer: a company that has signed a subscription agreement with Capleed.
• User: a natural person given a platform account by a Customer.
• Visitor: anyone using capleed.com without an account.

2. Nature of the service; no self-service sign-up

Capleed is a software service for capturing leads at trade shows and events, extracting fields with AI, scoring them and following up. The platform has no self-service sign-up: accounts are set up by Capleed and handed over to the Customer's administrator. Submitting the demo request form does not by itself form a contract and grants no right of access to the service.

3. Accounts and security

• Your credentials are personal; they may not be shared or transferred.
• You must change the temporary password issued by your administrator at first sign-in.
• You are responsible for activity carried out through your account. Report any suspected unauthorised access immediately to destek@capleed.com.
• A Customer's administrator may create, authorise and close accounts for its own users.

4. Prohibited use

When using the site or the platform, the following are prohibited:

• Any use contrary to applicable law, third-party rights or public order.
• Uploading personal data without a lawful basis for processing. You are responsible for ensuring that lead data you upload was lawfully obtained and that the individuals concerned were properly informed.
• Reverse engineering the system, attempting to obtain source code, circumventing security controls, or performing penetration testing without written permission.
• Generating excessive load with automated tools, seeking to cause denial of service, or attempting to exceed quotas and limits outside the interface.
• Reselling, leasing or providing the platform as a service to third parties, unless agreed otherwise in a signed agreement.
• Using platform data to send unsolicited commercial electronic messages. Compliance with commercial-messaging law — including the Turkish IYS registry — is the sender's responsibility.

We reserve the right to suspend or terminate access in the event of breach.

5. Rights in customer data

All data entered into the platform belongs to the Customer. Capleed claims no rights in it beyond the limited use required to deliver the service; we do not use it to develop our own product and do not sell it to third parties. A Customer may export its data throughout the subscription and for 30 days after the agreement ends (see Data Retention Policy).

6. Intellectual property

The platform software, interface design, the "Capleed" name and mark, and the site content belong to Capleed or its licensors. A subscription grants a right to use the software; it transfers no rights in source code, design or trade marks. A Customer applying its own logo and colours in the platform (white-labelling) grants Capleed no rights in that Customer's brand.

7. Nature of AI output

Card and form reading and lead scoring are predictions and suggestions produced by AI models. Handwriting, low-resolution images and noisy audio carry an error margin. Users verify the accuracy of output; Capleed is not responsible for the consequences of commercial decisions taken on unverified output.

8. Service continuity

We aim to deliver the service without interruption. For subscribing Customers, availability commitments and service credits are set out in the signed Service Level Agreement. Planned maintenance is announced in advance. No availability commitment is given for capleed.com or the demo environment.

9. Limitation of liability

For subscribing Customers, liability limits are set out in the signed Master Services Agreement. For use without a contract, Capleed is not liable — to the extent permitted by law — for indirect damage, loss of profit, loss of data or business interruption. This limitation does not apply in cases of wilful misconduct or gross negligence and does not affect consumers' statutory rights.

10. Changes

We may update these terms. Material changes are announced on this page before they take effect, and subscribing Customers are notified separately. Continued use after a change means you accept the current terms.

11. Governing law and jurisdiction

These terms are governed by the laws of the Republic of Türkiye. Disputes fall under the jurisdiction of [competent courts / enforcement offices]. For consumer transactions, the consumer's right to apply to the consumer courts and arbitration committees at their place of residence is reserved.

12. Contact